Links

Some career advice from Dilbert's creator. This is good advice if my professional running career doesn't take off.

Microsoft Office for Mac is delayed, and the Macalope puts forth a good argument why this matters more to Microsoft than to Apple.

If you own a business, or are in the front lines of customer service, here's decent advice on pleasing angry customers.

You buy stuff. It breaks. Don't throw it out. Do this. This link dedicated to my Mom and Sis.